Optimum Internet Deals is an independent company that helps customers compare and order home internet and TV services from several providers. We are not an internet provider and are not affiliated with Optimum Communications, Inc. We value your privacy. This page explains how information submitted through our website and contact form may be collected, used, protected, and managed when you request information about internet, TV, streaming, gaming, or related services.
Information We Collect
When you submit a form or contact us through this website, we may collect information that you choose to provide. This may include your full name, phone number, email address, complete street address, ZIP code, service, speed and provider preferences, current provider, whether you are moving, message details, and privacy consent confirmation. We may also record how you found our website, such as the ad or link you clicked.
We may also collect basic technical information related to the form submission, such as submission date and time, IP address, browser or device information, and general website interaction details used for security, troubleshooting, spam prevention, and lead-processing records.
How We Use Information
We use submitted information to respond to your inquiry, process your request, check potential service availability, understand which services you may be interested in, and connect you with appropriate internet, TV, streaming, or related service information.
- To contact you about your internet service inquiry.
- To help identify available plans or speed options in your area.
- To improve website performance, user experience, and customer support.
- To maintain internal records of inquiries and communication preferences.
- To detect spam, abuse, or unauthorized use of the contact form.
Phone, Text, SMS, and Email Consent
By submitting the contact form, you agree that Optimum Internet Deals may contact you using the phone number, email address, complete street address, and ZIP code you provide. Contact may include phone calls, text messages, SMS messages, or email communication related to your inquiry, requested service information, availability checks, or follow-up support. Calls and texts may use automated technology or prerecorded messages. The internet provider you choose may also contact you to complete your order.
Message and data rates may apply for SMS or text communication. Consent to receive text messages is not a condition of purchase. You may request that we stop contacting you at any time by informing our team during communication or by replying STOP to any text message.
Sharing of Information
Optimum Internet Deals is an independent company that helps customers compare and order services from several internet, TV and phone providers. To check availability and complete your request, we may share your information with the provider you choose or the providers that serve your address, for example Spectrum, Xfinity, Cox, AT&T, Optimum, Frontier or Kinetic. We may be paid by these providers when you order through us.
We also share information with service companies that help us run our business, such as website hosting, email and call-handling tools, and when the law requires it or when needed to protect website security and prevent fraud. We do not sell your personal information as a customer list, and we do not share or sell SMS opt-in information or phone numbers to third parties for their own SMS marketing.
Data Protection and Security
We use reasonable administrative, technical, and organizational safeguards designed to help protect information collected through the website. These safeguards may include form validation, spam-prevention measures, restricted access to lead records, secure hosting practices, and internal handling procedures.
No method of internet transmission or electronic storage can be guaranteed to be fully secure. While we work to protect submitted information, we cannot guarantee absolute security of information transmitted through the website.
Cookies, Analytics, and Website Data
Our website may use cookies, pixels, analytics tools, server logs, or similar technologies to understand website traffic, measure performance, improve page design, support advertising effectiveness, and maintain security. These tools may collect general technical information such as browser type, device type, pages visited, approximate location derived from IP address, and interaction data.
You can usually manage cookies through your browser settings. Disabling certain cookies may affect how some website features display or function.
Data Retention
We may retain submitted information for as long as reasonably necessary to respond to your inquiry, maintain customer-service records, comply with legal or operational requirements, prevent abuse, and support business reporting. When information is no longer needed, we may delete, archive, or anonymize it according to our internal practices.
Your Choices and Rights
You may request that we stop contacting you, update your information, or remove your information from active follow-up lists. To make a request, contact us by phone using the number listed below. We may need to verify certain details before acting on a request.
You may also choose not to submit the contact form. However, if you do not provide required form fields, we may not be able to process your inquiry or check service-related details.
Children's Privacy
This website is intended for use by adults or individuals seeking household internet-service information. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this website, please contact us so we can review and remove it where appropriate.
Third-Party Links and Services
The website may reference or link to third-party platforms, service providers, tools, or resources. We are not responsible for the privacy practices, content, policies, or security of third-party websites. Please review the privacy policies of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in website features, business practices, communication methods, legal requirements, or operational needs. The “Last updated” date at the top of this page shows when it was last changed. Continued use of the website after changes are posted means you acknowledge the updated policy.
Contact Us
For questions about this Privacy Policy or to request communication preference changes, contact Optimum Internet Deals by phone.